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KTV NAVIGATOR

From observations to decisions and continuous learning

KTV Navigator is a clear progression model that helps identify essential organizational-level observations, connect information with action, support reasoned decisions and follow the effects of agreed actions.

Responsibility for interpreting information and making decisions always remains with people.

A wooden boardwalk leads across a rocky coastal meadow towards the sea in evening light.

  1. Identify

    Bring together essential organizational-level observations and create a shared situation picture.

  2. Connect

    Connect observations with objectives, action and organizational structures.

  3. Decide and assign responsibility

    Make reasoned decisions and assign responsibilities and timelines for action.

  4. Follow up and learn

    Follow agreed actions, assess their effects and use what is learned in future decisions.

See an example of the decision and follow-up process

Cover of the KTV Navigator sample report

The example illustrates how an organizational-level observation progresses through the examination of alternatives, a decision, assigned responsibilities and 30-, 60- and 90-day follow-up.

Open sample report

Sample report • example data

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