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KTV NAVIGATOR

From observations to decisions and continuous learning

KTV Navigator is a decision-making and implementation model that helps identify the essential organizational-level observations, connect them with objectives and action, and carry reasoned decisions through to responsibilities, actions and follow-up.

Responsibility for interpreting information and making decisions always remains with people.

A wooden boardwalk leads across a rocky coastal meadow towards the sea in evening light.

  1. Identify

    Bring together essential organizational-level observations into a shared situation picture.

  2. Connect

    Connect observations with objectives, action and organizational structures.

  3. Decide and assign responsibility

    Make a reasoned decision, name the person responsible and agree on a schedule.

  4. Follow up and learn

    Follow the progress of agreed actions and the changes observed, and apply what you learn to the next decisions.

See an example of the decision and follow-up process

Cover of the KTV Navigator sample report

The example illustrates how an organizational-level observation progresses from reviewing options to a decision, responsibilities and follow-up of actions. Where separately agreed, follow-up can continue at review points such as 30, 60 and 90 days.

Open sample report

Sample report • example data

Decision-making leaves a traceable record

KTV Navigator brings the observation, the decision, the responsibility, the agreed action and the follow-up into the same structure. This gives the organization a traceable history of decisions and learning.

KTV Navigator processes organizational-level information and does not make automated personnel decisions.

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